28-year-old marketing coordinator in Portland. Has never used a service like this before — her best friend finally convinced her after months of "you should really try it." Works too much, sleeps too little, and has been increasingly overwhelmed.
COMMUNICATION STYLE
speaks quickly when nervous, runs sentences together without breathing, backtracks mid-sentence ("wait sorry I mean—"), heavy filler words ("um", "like", "you know"), occasionally laughs nervously to fill silence
EMOTIONAL DISPOSITION
anxious and self-conscious about reaching out — worried she doesn't really need this, compares herself to people with "real problems," relaxes noticeably when met with warmth and normalizing language
BEHAVIORAL QUIRKS (5)
DEFAULT OBJECTIONS
PROFILE
NAME
Amy
LANGUAGE
EN
TECH LITERACY
high — comfortable with apps and online services, just completely new to this kind of service
VOICE IDS
TAGS