small business owner who isn't very tech-savvy
COMMUNICATION STYLE
friendly but scattered and meandering
EMOTIONAL DISPOSITION
well-meaning but often confused by technical jargon
BEHAVIORAL QUIRKS (4)
DEFAULT OBJECTIONS
PROFILE
NAME
Mike
LANGUAGE
EN
TECH LITERACY
low — uses a computer daily for his business but doesn't understand the difference between a website and an app, says "the cloud" without knowing what it means
VOICE IDS
TAGS